Returns & Exchanges
We want you to love your Cynthia Rowley purchase, but if you are not completely satisfied, we accept returns of unworn, unwashed, and unaltered merchandise within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a pre-paid shipping label and a return packing slip to include inside your package.
Package and Ship
Securely pack your items in their original packaging, attach the shipping label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, please allow 7-10 business days for the credit to appear on your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing